Avoid Unpleasant Word-of-Mouth Marketing Surprises: Know What Your Customers are Saying First
Not everybody is going to love you all the time. You will make mistakes, customers will misunderstand your product, and expectations won’t always be met.…
Not everybody is going to love you all the time. You will make mistakes, customers will misunderstand your product, and expectations won’t always be met.…
Word-of-mouth marketing can come to life in two ways – organically or through a more targeted approach. Organic WOMM happens naturally and spontaneously. Customers…
Your business has a great marketing plan, excellent products, and a strong connection with your audience. When a difficult customer comes along with complaints or…
It can be tough to deal with difficult customers if you don’t have much experience with them. You need a plan that will help you…
It’s inevitable that customers are going to complain and they’re going to talk to others about it. This can hurt your business’s reputation, but it…
You’ve heard the popular saying, “the customer is always right,” but is it true? Customers can be unreasonable, overly demanding, or just plain mean, and…
How do you feel when confronted by a combative customer expressing displeasure with your products and services? For most of us, it’s not a walk…
Do you routinely beat yourself up because you can’t stay motivated once you set a goal? Have you set SMART goals (specific, measurable, achievable, relevant,…
Sometimes it feels like simply having goals is good enough. So many people go through life without direction. The fact that you have carefully crafted…
Goal setting Prioritize Goal Setting Goals are difficult on their own. Add conflicting priorities, pushy people, shiny objects, and entertaining distractions to the mix and…
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